- Inflexible IT
- Too much time spent maintaining on-premise infrastructure
- Ageing IT with slow performance
- Better IT services for remote workers
Isle of Man based Dominion Marine provide a unique combination of services to the Superyacht industry. The company employs over 30 staff and has offices in the Isle of Man, Jersey, Malta & Monaco.
Jo Storey is IT Manager at Dominion Marine, and up until recently her life was extremely busy maintaining the on-premise IT infrastructure. “We were running infrastructure that was becoming end of life and whilst it was functional, the pace of evolving technology along with being able to work remotely in the current climate, required significant amounts of effort, cost & time.”
In order to meet the company’s continual improvement ethos, “We had 2 options”, said Jo. “One to refresh the existing environment and the other to adopt a cloud computing solution.” Jo spoke to Synapse360 who explained that they could transform her life and improve productivity at Dominion Marine by providing all of their IT as a cloud service.
Initially wary about the idea of trusting IT to an external supplier Jo sought re-assurance from an existing Synapse360 customer. “They were very positive about their cloud service and their overall experience, highlighting how much time I’d get back to focus on key global business projects and how fast the IT was” said Jo. Following further due diligence Dominion Marine signed up with Synapse360, “One of the clinchers was that the Synapse360 cloud solution is comprehensive, including not just desktops but backup, disaster recovery, storage and licensing.”
- Complete Desktop as a Service solution
- Included backup, DR, storage and licensing
- On-going support
The migration to the new cloud service coincided with one of the Island’s lockdown periods, but despite this challenging time, staff at Dominion Marine and Synapse360 worked closely together and managed a successful transition, hitting the go-live target date and with all staff having access from day one.
- Very responsive IT, increased productivity
- Easy scalability to accommodate growth
- No time wasted on maintaining IT systems
- No more expensive IT refreshes
- Trusted partner
“Fast is the new norm!” enthused Jo “Colleagues, including international workers were impressed by the speed of their apps with the new solution. There was a bit of performance tweaking required for some apps based on our usage, but with the Synapse360 solution we can just dial up extra processing power and memory, everything is easily scaled. And as a business our IT is far more secure, protected and resilient than before.”
As well as transforming the experience for users, Jo has got back precious time previously lost on tedious maintenance issues. “There’s no looking back now, the business is happy, I’m happy, the staff are happy and there won’t be any more expensive infrastructure refreshes.” Said Jo.
“For businesses like ours cloud is a perfect IT solution and Synapse360 have lived up to their promise, providing excellent service throughout the process.”