A Synapse360 Solution that Cuts IT Maintenance Time in Half for PDMS

The Challenge

PDMS is an Isle of Man based software development company that provides software development and digital services to global brands such as Stanley Black & Decker, Centrica, and the NHS. Their ultimate business goal is to create innovative software solutions for their clients. Too much time was being spent on managing and maintaining an existing infrastructure that was approaching end of life. They needed high performance and low maintenance for their IT Systems.

The Synapse360 Solution

We wanted to create the perfect response to this challenge that would tick all the boxes for PDMS. Installing a Dell EMC all flash (SSD) Unity storage array gives them incredible performance with much greater flexibility for future cloud integrations. It represents the most reliable, scalable, and flexible for their requirements with massive improvements in the performance and resilience of data protection.

The Benefits

Our solution was installed with no disruption and committed to being achieved within the time timeframes that client agreed.  The PDMS users now benefit from a marked rise in performance and speed with maintenance jobs completed in half the time. The net result being a real boost to staff productivity across the organisation and elevated levels of customer satisfaction. They can concentrate on the development of their core business offerings without the worry and resource drain of continual infrastructure maintenance.

Key facts

  • Leading edge Dell storage hardware
  • Cloud scalability to meet future growth
  • Rapid installation with minimal downtime
  • Huge reductions in IT maintenance time

"We are not wasting our time trying to get the best out of the infrastructure any longer., we can focus our efforts on where they should be, on development and improving our service to customers" - Neal Kelly, C.I.O, PDMS

Share this post