Thirteen Housing manages over 34,000 properties from North Tyneside to York. The association rents, sells, and develops social housing and employs 1,600 staff. With the critical need for dependable data protection and recovery, Thirteen needed a new solution to replace its complex network of virtual and physical servers, ISPs, telephony, 3rd party systems and end-of-life recovery platforms.
Solutions & Services
Data protected, recovery sorted!
Recovery 160x up on KPI
RPO of just 45 seconds vs 2 hours
100% SLA achieved
RPO SLA has never been breached
Data costs down 70%
Synapse360 hosting
5 into 1 service
Consolidation through technology integration
WHAT OUR CUTOMERS SAY
“Synapse360 was very responsive from the beginning. They proved the integration and recoverability in the POC. Everything was, ‘no problem’ even if the questions were out of scope of the project – very professional with no additional invoices.”
Hassan Bahrani, Senior Network & Infrastructure Manager Head of IT, Thirteen Housing
The details
What we do for Thirteen Housing
Synapse360’s Data Protection Services provided the required features for Thirteen Housing. Our solution covered:
- Hosting off-site to remove dependency on the Thirteen IT team
- Data 100% protected for 3 years
- Complete recovery in under 2 hours
- Rewind data to the nearest second on crticial applications like Orchard, Korona, SQL and VMware
- Regular ongoing, disruption-free validation testing
