Empowering Employee Well-being: Introducing Our New Mental Health First Aiders

As part of a new wellbeing initiative, Manx Telcom Group earlier this year appointed 10 ‘Well-being Champions’ to help deliver a range of well-being support initiatives across the groups 4 businesses (Manx Telecom, Synapse360, BeSim and OV) both on the Isle of Man and in the UK to help create a unified and thriving working culture across the group.

Recognising the Need:

Mental health issues can affect anyone, regardless of their role or position within a company. Stress, burnout, anxiety, and depression are just a few of the challenges that employees may face. As part of the Manx Telecom Groups ongoing commitment to creating a supportive workplace for all, the well-being support group has been created to specifically help support colleagues who may need additional support or to be on hand to provide a qualified level of support to those in crisis.

By establishing a team of Mental Health First Aiders, Manx Telecom Group, have recognised the importance of providing immediate support to employees who may be struggling with their mental health. Just as physical health first aiders are equipped to handle medical emergencies, mental health first aiders are trained to offer initial assistance to individuals experiencing mental health difficulties.

The Role of Mental Health First Aiders:

Mental Health First Aiders serve as a vital bridge between employees and the support they may need. They are trained professionals who possess the knowledge and skills to identify the signs of mental health issues and provide appropriate guidance. Their primary role is to offer non-judgmental support, actively listen, and signpost individuals to relevant resources or professional help. Additionally, they can provide emotional support, promote self-care strategies, and contribute to reducing the stigma associated with mental health.

Benefits for Employees:

The presence of Mental Health First Aiders in the workplace brings numerous benefits to employees. Firstly, it provides a confidential and safe space for employees to discuss their concerns and seek guidance. Knowing that there are trained individuals available to support them can help alleviate feelings of isolation and anxiety. Employees may feel more comfortable reaching out to a Mental Health First Aider, as they are likely to understand their unique work-related challenges and the pressures, they face rather than confiding in managers.

Furthermore, early intervention plays a crucial role in preventing mental health issues from escalating. Mental Health First Aiders are well-equipped to recognise early warning signs and offer timely assistance, potentially preventing more severe problems from arising. By addressing mental health concerns promptly, Manx Telecom group hopes that it can foster a healthier and more productive workforce, leading to increased job satisfaction and reduced absenteeism across its’ four businesses.