Synapse360, a leading IT Managed Services Provider, with offices in London, Manchester, and the Isle of Man, proudly announces its prestigious achievement of the Dell Technologies Partner Program Titanium status. This coveted recognition positions Synapse360 among Dell Technologies’ most strategic partners, exemplifying excellence in navigating today’s data-centric, multi-cloud landscape and providing unparalleled support to clients on their digital transformation journey.
Having held the Dell Platinum Partner status for the past six years, Synapse360’s elevation to Titanium status underscores its elite status within the Dell Partner channel. This new designation signifies a commitment to innovation, success, and true transformation, highlighting Synapse360 as a trailblazer in the IT managed services sector.
The Titanium status, the highest accolade attainable, is reserved for partners who are deemed the most innovative, successful, and truly transformational in their approach. With only a select few businesses in the UK receiving this esteemed honour, Synapse360 stands out as a leader in delivering cutting-edge solutions and driving forward the evolution of IT services.
Steve Douglas, Managing Director of Synapse360, expressed his enthusiasm for this achievement, stating, “We are immensely proud to be recognised with the Dell Technologies Partner Program Titanium status. This prestigious accolade underscores our unwavering commitment to innovation and transformation in the IT landscape. It reflects the dedication of our team and the trust our clients place in us as we continue to navigate the complexities of the data-centric, multi-cloud world.”
Synapse360 has reached its Titanium status through a rigorous assessment of its competencies, guided by two primary measures: revenue achieved with Dell in the previous year and qualifications. To qualify, Synapse360 had to meet a revenue threshold of $20 million, with a significant portion, $2.8 million, attributed to Dell Services.
The attainment of this status also involved comprehensive training in sales, marketing, and technical domains. Notably, Synapse360 boasts 17 Portfolio and Solutions Competencies, exceeding the required count of 3, demonstrating a deep understanding of Dell’s product offerings and solutions. Additionally, the company holds 8 Services Competencies, enabling proficient delivery of Dell professional services, and 2 Marketing Competencies, showcasing the IT managed services providers expertise in promoting Dell’s offerings.
Douglas continues, “Synapse360 is honoured to be among the select few UK businesses to receive this recognition, and we are excited about the continued opportunities this elite status affords us in delivering unparalleled IT managed services.”
Synapse360 remains dedicated to providing cutting-edge solutions under their exclusive PowerCloud brand, driving digital transformation, providing cyber-resilience, and exceeding the evolving needs of its clients. The achievement of Titanium status reinforces Synapse360’s position as a leader in the IT industry, ready to shape the future of managed services.